Customer account

How can I change my postal address? To change an address, simply go to this link: My adresses

Once connected, you will be able to modify or delete the address of your choice. Or to create a new address.

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Click on this link  My informations and modify your email. Please note that this modification will affect your next orders. Important: If you have an order in progress, the change of email is not retroactive. It is important in this case to go regularly to your customer account to follow the status of your order: My orders . Once your package has been shipped, you will be able to find the package tracking link there.

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If you have forgotten your password, click on this link: Password forget Enter the email address linked to your nabira customer account. And go to your mailbox. There should be a reset link there. If you didn't receive this link, check your junk mail.

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To see the history of your orders, simply click on this link: My orders

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You can find your invoice in your package or you can upload it to your online customer account. Click on this link: My orders The invoice is in the line of the respective order. To download it, just click on the PDF logo.

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To create a customer account, simply go to this link and fill in the requested fields:

Register

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Just check the box under “sign up for our newsletter” on this link: My customer account

In addition to these commercial operations, we offer summer sales from June to July and winter sales from January to February

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French taxation obliges us to keep the data related to an order for 5 years. If you have placed an order, we cannot delete your account, but we can deactivate it. If, on the other hand, you have not placed any order, the total deletion of your data will be possible. In both cases, all you have to do is request it: Contact customer service

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Have you looked in your junk mail ? Sometimes it is enough to add us in contact to receive them. If this is not the case, all you have to do is request it : Contact customer service

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If you no longer wish to receive it, please let us know Contact customer service

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